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Louis-based Better Business Bureau, which covers southern Illinois and southwest Missouri, where many are headquartered, issued this warning: “And on and on, so that people who bought these plans, by and large, were quite dissatisfied and wish they hadn’t done so,” Brasler said.Īccording to Checkbook, so many complaints have been filed against sellers of vehicle service contracts that the St.
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Some of the reasons coverage was denied include drivers being told that they knew there was a problem that they neglected to deal with quickly enough, or they didn’t keep up with scheduled maintenance. “There are so many exclusions that we really felt like these plans weren’t worth buying.Īnother reason we felt like these plans weren’t worth buying is that they work hard to deny claims,” Brasler said. Common components usually excluded from coverage include brake shoes and rotors clutches fuel injectors exhaust systems and catalytic converters batteries shocks and struts.
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They don’t cover wear and tear on most parts. “We dug through these policies and we actually in the end, with some of them, wondered, ‘Well, what do they actually cover?’ Because there were so many exclusions,” said Kevin Brasler, executive editor at. Investing in a vehicle service contract might seem like a responsible move to protect against big unexpected repair bills, but a D.C.-area-based consumers’ group believes they’re bad deals for most drivers and advises against buying them.
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